As We Play

Oculus is currently running a promotion where if you purchase a Quest 2 device between 20th of November to January 31, you can get the highly acclaimed Asgard’s Wrath for free on the Oculus store. This commemorates Link’s birthday and its release from beta.

All you have to do is link your Quest 2 to your PC via the official Link cable or a third-party solution, and the game will be available in your library. However, we believe this is a rather baffling move on the part of Oculus.

At the moment, people who have purchased the headset before the 20th of November would not be eligible for the promotion. In our opinion, this isn’t a great start for Quest 2’s customer journey and sets a precedent on how oculus will treat its existing customers.

The Quest 2 has barely been out for 2 months, so technically everyone who owns one is a new Oculus customer. Fans are understandably upset as it does make them feel left out, and penalised for helping Oculus by being early adopters.

With every product, you want customers to feel like they will be valued throughout their journey with the product, especially during the initial days of purchase. This potentially sends mixed messages, and the more early customers might be left wondering how much the business values them.

It would be more understandable if they revealed bundles much later down the line with free games, just like any other console, but it doesn’t especially bode well this early in its lifecycle. We will let you know if Oculus changes their stance, but at the moment it does seem rather unlikely.